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Winter Deals – FAQs
1. What is the after-sales policy for clearance items?
During this Winter Deals, FAL19 and PG-25 are designated as clearance products. For non-quality reasons, these items are final sale and not eligible for return or exchange, while still enjoying standard warranty coverage.
2. Is free shipping included in the Winter Deals?
Yes. All orders qualify for free shipping during the Winter Deals. A delivery signature will be required upon receipt, except for accessory-only orders. Please note that free shipping does not apply to Alaska, Hawaii, and U.S. Territories, where additional shipping fees may be required.
3. What payment methods are accepted during the Winter Deals?
We accept all major payment methods, including Visa, Mastercard, American Express, Discover, PayPal, and Shop Pay.