If you have any pre-sale or after-sale inquiries, please feel free to contact us at support@infitacusa.com.
Order Verification and Fraud Prevention
In order to protect the security of all parties involved and prevent fraudulent activity, if your order is flagged as potentially fraudulent by our security system. it will be temporarily placed on hold while we verify the information provided
lf you receive an email from support@infitacusa.com requesting verification, please be assured this is a legitimate request and not a fraudulent message.
To complete the verification process, we kindly ask you to provide the following details:
1. The billing address associated with your order.
2. Any additional information that may assist us in verifying your order.
Once we receive and verify this information, we will promptly process your order and send you the tracking details. For your privacy and security, please note that if we do not receive the requested verification within 5 business days, we may HAVE TO CANCEL YOUR ORDER.
At Infitac, protecting your personal data and privacy is our priority. Your security is our top concern, and we appreciate your patience.
Shipping Information
- Please allow up to three (3) business days for your order to be processed and shipped.
- We reserve the right to use our preferred shipping method unless otherwise specified.
- We only ship to valid U.S. addresses.
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